Addressing shortages in service levels by improving sustainability

La Popular experienced a shortage rate of 7.5% in the warehouse, which in turn represented a significant loss of sales and limited service levels. Achieving sales goals was very challenging without technological tools to support the collaborative effort. In addition, the lack of tools to assist employees with task execution produced a demand for greater effort on the part of Human Resources in order to achieve the targeted results in production, distribution, purchasing, sales and marketing.
Onebeat and La Popular began with a POC (Proof of Concept) in Distribution and then expanded into Production and Purchasing. The strategy was to use a FLOW system throughout the supply chain to synchronize supply with customer needs.Within just a few months after starting to work with Onebeat, La Popular experienced considerable operational and financial improvement.

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